Retuning your digital radio
From time to time, when new stations launch or digital radio line-ups change, for example, or as a result of essential engineering work to the broadcast network, you may need to retune your digital radio so you can continue to receive your favourite stations.
For all DAB digital radios at your home or in your car, refer to the instructions for your particular product on how you retune, delete old station labels/names and reset your Presets.
When you retune your radio and new stations are found the station counter on the right hand side of the display will increase and new stations will be added to the list. This should only take a couple of minutes and then you can simply scroll through the display to find the stations available to you.
Most digital radios can be re-tuned using the following simple instructions:
Press the Auto-Tune or Auto-Scan button on your digital radio.
If there is no Auto-Tune or Auto-Scan button, press the Menu button and go through the options until you find Auto-Tune or Auto-Scan. Select this option.
If these options do not work, or the new stations cannot be found, a further action known as a Full-Scan may be required. Either press and hold down the Auto-Tune or Auto-Scan button until a Full-Scan begins, or press the Menu button and go through the options until you find Full-Scan or similar. Select this option.
If none of the above actions work, then you should consult the product handbook or speak to the radio manufacturer directly. Please see links to some of the radio manufacturers' customer support websites and telephone numbers below.
Resetting the radio
A Reset option is usually provided to enable you to reset your digital radio. Performing a retune process as described above will usually solve most DAB tuning problems but you may need to use the Reset option if you move house or want to restore your radio’s default values from options you have changed.
Please note that resetting your digital radio removes all Presets, stored stations and favourite station settings and resets all options to defaults. Some radios keep old or defunct station labels in the station list followed by a "?", and a Reset will clear these from the station list. To perform a Reset please follow the instructions below:
Press and hold the Select or the Info button on your radio until the display shows System Reset or Factory Reset.
Press and hold the Menu button for three seconds. Push the Tune button within 3 seconds to confirm the Reset.
Press the Menu button and select System Reset or Factory Reset.
For more information, you should contact your manufacturer or refer to the instruction booklet.
Restoring your presets
Resetting your radio (as above) may result in your radio losing its Presets. If you want to restore your Presets, please follow the instructions below:
1. Select your favourite digital radio station on the station list.
2. Hold down the suitable Preset button for 5 seconds.
3. Release Preset button.
Contact your radio manufacturer
For further retuning or resetting instructions for your digital radio, please contact the manufacturers via the numbers below or click on the manufacturers in bold to be referred to their sites:
Bose 0808 1688 582
John Lewis 0345 604 9049
JVC 0345 310 8000
LG 0344 847 5454
Logik, Goji and Sandstrom 0344 561 1234
Panasonic 0344 844 3899
Philips 020 7949 0241
Poloriod 0843 504 7224
Pure 01923 277477
Roberts Radio 03330 142505
Roth Audio 01753 682782
Ruark Audio 01702 601410
Sharp 0845 880 0512
Sony 0207 365 2810
VQ 0333 1234 601
If you have any further questions on retuning or about digital radio in general, please contact us here.